Jakarta Metropolitan Police Receive Report on Hanania Travel Fraud Case Involving Rp60 Billion Losses

JAKARTA — Jakarta Metropolitan Police have received a report regarding alleged Umrah travel fraud involving Hanania Travel, with estimated total losses of Rp60 billion.

The case is being handled by the State Security Sub-directorate (Subdit Kamneg) of the General Criminal Investigations Directorate (Ditreskrimum) of Jakarta Metropolitan Police.

Police spokesperson Kombes Pol Budi Hermanto stated that the investigation is ongoing and updates will follow. “The case has been assigned to Subdit Kamneg Ditreskrimum Polda Metro Jaya, and the results will be communicated later,” Budi told Kompas.com on Friday (29 May 2026).

Victims reported being defrauded after paying for Umrah trips that were not dispatched as scheduled. “The complainant felt disadvantaged by the suspect ASF because they had paid for Umrah departure but were unable to travel on the promised date,” he explained.

During mediation with pilgrims, PT Hanania’s Director Ahmad Syah Farhan acknowledged the company was unable to dispatch pilgrims for the June and July 2026 batches. He proposed two resolution options: rescheduling departures over the next six months with adjusted pricing due to external factors such as fuel costs, or installment refunds over a maximum two-year period.

“The first option is for us to reschedule departures over the next six months with price adjustments. Other travel agencies will handle the departures, and due to external factors such as fuel costs, those opting for this will face price adjustments,” Farhan said.