Insurance Service Performance Exceeds Targets Driven by Transformation and Efficiency

The Annual General Meeting of Shareholders (RUPS) for the 2025 fiscal year became a moment for PT Asuransi Tri Pakarta (TRIPA) to present its performance achievements over the past year while outlining its business strategy direction to strengthen its foundation, enhance competitiveness, and maintain sustainable growth amid the dynamics of the national insurance industry. Throughout 2025, the company recorded insurance service revenue of Rp1.57 trillion, achieving 131.70 per cent of its Corporate Work Plan and Budget (RKAP) target. This realisation also grew by 9.52 per cent compared to the previous year. Meanwhile, net insurance service results were recorded at Rp149.44 billion, equivalent to 277.74 per cent of the RKAP target. The company also posted a profit after tax of Rp78.33 billion, or 112.10 per cent of the set target. Investment performance also showed positive growth. Investment income reached Rp71.75 billion, or 127.20 per cent of the 2025 RKAP target, an increase of 13.85 per cent compared to the previous year. By the end of 2025, the company’s total assets were recorded at Rp4.37 trillion, reflecting a strong financial condition to support business development. President Director of PT Asuransi Tri Pakarta, G C Koen Yulianto, stated that the insurance industry faced various challenges throughout 2025. Despite this, the company managed to maintain its performance by exceeding several set targets. ‘This achievement is the result of the company’s commitment to strengthening corporate governance, improving operational efficiency, and implementing an adaptive business strategy. Going forward, we will continue to strengthen the company’s transformation to increase competitiveness and create healthy and sustainable growth,’ he said on Tuesday (30/6). To strengthen its competitiveness, the company continues to accelerate business transformation through the development of digital services, including the TRIPA Smart platform, refining operational processes, and improving service quality for customers. In addition, the company is strengthening the implementation of corporate governance, risk management, and business innovation to respond to evolving market needs. These steps are expected to drive sustainable business growth while providing added value for all stakeholders. In business development, the company is also continuously optimising its leading business lines, expanding strategic partnerships, and strengthening its distribution network to reach a broader market. At the same time, improving service quality and strengthening risk governance remain the main focus in facing increasingly competitive industry rivalry. Looking ahead, the company affirms its commitment to continuing transformation through accelerating digitalisation, improving human resource quality, product and service innovation, and strengthening synergy with stakeholders. Through this strategy, the company is optimistic it can strengthen its position as a trusted general insurance company while creating added value for customers, business partners, and the community.