InJourney Prepares Biometric System, Boarding Planes No Longer Requires ID Cards
PT Angkasa Pura Indonesia, also known as InJourney Airports, is currently preparing a system to simplify services at airports. In the future, airline passengers will no longer need to produce and present their national identity cards (KTP) to airport officials.
The President Director of Angkasa Pura, Mohammad Rizal Pahlevi, revealed that this transformation is being undertaken so that passengers no longer undergo manual validation processes. According to him, passenger validation will utilise biometric systems and facial recognition technology.
“This is a process transformation; one of our goals is to provide simple services. We know that currently, queues involve checking IDs one by one; in the future, through biometrics and face recognition, there will be no need to present an ID card,” said Rizal during a meeting with Commission VI of the Indonesian House of Representatives (DPR RI) at the parliamentary complex, Jakarta, on Thursday (3/9/2026).
Rizal noted that the use of biometric technology will make the passenger identity verification process more practical. Currently, a prototype of the system is being tested at Soekarno-Hatta, Surabaya, and Bali airports for domestic flights.
“Our goal for the future is that passengers will no longer have to open their wallets to take out an ID card, or pull out paper notes—sometimes those papers are left behind and subsequently rejected by the airport, making it seem as though we are unable to assist or serve them,” Rizal explained.
“The prototype is currently underway at Soekarno-Hatta. Eventually, we will prepare our strategic airports in a similar manner,” he added.
According to Rizal, this transformation is also supported by the Passenger Validation in Airport (PIONA) system. This system functions to validate passenger data while simultaneously improving the accuracy of Passenger Service Charge (PSC) revenue reporting.
As of July 2026, the PIONA system has been implemented in several airports, including Soekarno-Hatta, through the installation of totem devices and PCs. The implementation of PIONA is targeted for deployment across all airports by November 2026.