InJourney Airports to Develop Four Airports This Year to Enhance Services

PT Angkasa Pura Indonesia (Persero), operating as InJourney Airports, is continuing its development programme at four airports as part of its Premises transformation. President Director Mohammad R. Pahlevi revealed the programme is underway at I Gusti Ngurah Rai Airport in Bali, Soekarno-Hatta Airport in Tangerang, Minangkabau Airport in Padang, and Depati Amir Airport in Pangkalpinang. “The essence of transformation is to keep moving and changing for the better. InJourney Airports’ transformation never stops; it is carried out continuously to improve service standards for airport visitors and passengers,” Pahlevi said on Thursday (18/6/2026). He noted the development of these four airports is part of the Premises transformation to deliver infrastructure and facilities focused on customer experience. Pahlevi stated that developing Indonesia’s two busiest airports, Soekarno-Hatta and I Gusti Ngurah Rai, can establish best service standards to be implemented at other airports. “Services at these two airports can become a benchmark for others. The development is carried out to enhance service and comfort, as well as meet global standards, thereby improving the position of both airports in the list of the world’s top 100 airports,” he explained. Development at I Gusti Ngurah Rai this year includes work on the passenger terminal to increase capacity to 32 million passengers per year, following previous landside improvements. After the passenger terminal, capacity enhancement will be carried out on the airside. The terminal development encompasses optimisation of the departure pier at Gates 1-9 of the International Terminal, including construction of a connecting pier, landscaping and boarding seat area arrangement, as well as expansion and beautification of public facilities. Additionally, revitalisation of supporting and service facilities is underway at the semi-outdoor commercial area, check-in area, and departure gates. A connecting bridge between the Domestic Terminal and International Terminal is also being built. Pahlevi said the optimisation at the international departure gates will further enhance passenger comfort, especially with the connecting bridge providing a dedicated route for passengers with connecting flights, which can reduce check-in time. Meanwhile, at Soekarno-Hatta Airport, the development programme includes continued beautification of Terminal 3 and revitalisation of Terminal 1A. This year’s Terminal 3 beautification covers all commercial tenant facades in the departure area, all departure gate boarding areas, check-in interiors, and public facilities such as toilets in the departure and arrival areas. Additional facilities are being added to the international boarding lounge, including a game corner. The revitalisation of Terminal 1A is also in progress. “After revitalisation, Terminal 1A will present a new look with much better service standards supported by more complete and modern facilities for a seamless journey experience,” Pahlevi said. The revitalisation increases Terminal 1A’s capacity from 5.7 million passengers per year to 10 million, and it will be equipped with 36 check-in counters, up from 25. Conveyor belts in the baggage claim area are also being increased from 5 to 7 units, capable of handling 3,500 bags simultaneously. The commercial area is being expanded to approximately 6,300 square metres from 4,400 square metres. The Terminal 1A revitalisation follows previously completed work at Terminal 2F and Terminal 1C. At Minangkabau Airport in Padang, development includes a new terminal covering approximately 47,000 square metres with a capacity of 5.7 million passengers per year, a significant increase from the previous 2.7 million. The new terminal features expanded domestic and international arrival areas, domestic and international boarding lounges, commercial areas, and terminal landscaping. At Depati Amir Airport in Pangkalpinang, the terminal is being developed to 30,000 square metres with a capacity of 3 million passengers per year, up from 1.5 million. In line with this, the check-in area is being expanded, the curbside area rearranged, security checkpoints reorganised, the commercial area redesigned, interior landscaping renewed, and interior beautification carried out throughout the terminal. “InJourney Airports, as the operator of 37 airports, is committed to improving services across all airports,” he concluded.