Indoor Tourism Management Implements Duration Limitation Strategy
The surge in domestic tourist visits to Jakarta during the 2026 Eid al-Fitr holiday break presents a significant challenge for managing public spaces and indoor tourism destinations. With predictions placing the return traffic between 19-23 March, preventing crowd congestion at popular venues has become the primary focus for city safety and comfort mitigation.
In response to this potential pressure, Marketing Communication Manager of Jakarta Aquarium & Safari (JAQS), Ritzka Yauma, announced that JAQS is implementing stricter visitor flow management systems to anticipate congestion in the conservation area. This approach follows projections estimating visitor numbers could reach 6,000 people daily, a volume requiring precise crowd management to avoid exceeding facility capacity.
She stated that the key to this year’s crowd control lies in scheduling visitor times and separating entry points. According to her, management will no longer operate a single continuous entry time to prevent congestion at critical points such as the lobby and main exhibition areas.
“To avoid customer accumulation, we’ve divided entry into two batches. So some visitors can enter from the morning and others from the afternoon,” Ritzka explained in Jakarta on Monday 9 March.
Beyond session-based entry, operational adjustments have also been made on the first day of Eid al-Fitr by delaying opening hours. This adjustment aligns visitor arrival flows with the conclusion of Eid prayers in surrounding areas, preventing vehicle and pedestrian traffic conflicts at the main access points to the tourism area.
On the technical side, separation of physical and digital queuing has also been made permanent throughout the extended holiday period to accelerate verification processes at entry points.
These mitigation measures are intended to become operational standards for other indoor tourism destinations in Jakarta in managing surges of urban tourists whilst ensuring comfort protocols remain in place despite significant increases in visitor volumes compared to ordinary days.
Ahead of the breaking of the fast, the pre-sunset moments of ngabuburit (the time shortly before sunset) are always anticipated as an opportunity to gather with family and friends. This Ramadan, Jakarta Aquarium Safari is presenting a different experience through a special programme titled “The Golden Hour to Iftar.”
After enjoying the golden hour at Jakarta Aquarium Safari, visitors can continue their breaking-of-fast experience at Ciao Gio Pizzeria located in the same area. During Ramadan, the restaurant offers a special Iftar Buffet package with diverse appetisers, main courses, and sweet desserts to complete the breaking-of-fast moment with family.
Beyond the buffet, à la carte menu options including authentic giant pizzas, pasta, and various favourite dishes suitable for enjoying after a day of fasting are also available.
The restaurant’s comfortable atmosphere with penguin views enhances the breaking-of-fast experience, making it more unique and memorable. The combination of delicious cuisine and a distinctive atmosphere makes the iftar moment feel warmer.
Regional Business Manager of Jakarta Aquarium Safari, Avatara, stated that the programme is designed to offer visitors a different Ramadan experience.
“Through The Golden Hour to Iftar programme, we want to provide a different Ramadan experience for JAQSplorer, not only enjoying entertaining ngabuburit moments, but also closing the day with a warm breaking-of-fast occasion together with family at Ciao Gio Pizzeria,” he said.
The ngabuburit and breaking-of-fast programme is available only during Ramadan. Visitors are advised to make early reservations to avoid missing out. The combination of fun activities at Jakarta Aquarium Safari and iftar dining at Ciao Gio Pizzeria makes it an attractive Ramadan destination choice in the city.