Indonesia's Unaccompanied Minor Service for Children Flying Alone
The Indonesian Directorate General of Civil Aviation provides Unaccompanied Minor (UM) services to accompany children travelling on flights alone. This service guarantees the safety of child passengers during their air journey until they arrive securely at their destination.
Based on Ministerial Regulation Number 30 of 2021, Unaccompanied Minor (UM) is an assistance service provided by airlines for children aged 6-12 who fly without the accompaniment of a parent or guardian. The Unaccompanied Minor service offers the following:
Accompaniment by airline staff throughout the journey.
Special assistance from the check-in and boarding processes until handover at the destination.
The child is handed over directly to their designated person collecting them.
How to Apply for Unaccompanied Minor Services
The Unaccompanied Minor service is free of charge. If parents wish to fly their child as an Unaccompanied Minor (UM), the process is as follows:
Parents must request the UM service from the airline during ticket booking or before departure.
On the day of departure, parents or guardians must escort the child to the airport for the check-in process, complete the necessary documents and forms, and provide the identity details of the person collecting them at the destination airport.
Subsequently, the airline will accompany the child from boarding, through the flight, until they are handed over to the registered person collecting them.
Fines for Lost or Damaged Passports
According to the official Immigration website, a replacement for a standard passport can be requested in the following circumstances:
The passport’s validity is expiring (less than six months remaining).
The passport’s validity has expired.
The passport is lost.
The passport was damaged during the issuance process. In this case, the issuing immigration office will proceed with immediate cancellation.
The passport is damaged after issuance (torn, wet, burnt, scribbled on, etc.), rendering the information within unclear or making it unsuitable as an official document. In such instances, Immigration Officers will revoke the passport after an official examination report is filed.
It should be noted that specifically for lost or damaged passports, a fine will be imposed in addition to the passport fee. The cost breakdown is as follows:
Fee for a lost passport: IDR 1,000,000
Fee for a damaged passport: IDR 500,000
Fee for a passport lost or damaged due to force majeure: IDR 0 (no charge).
If the examination results show that a standard passport was lost or damaged due to:
A disaster, such as fire, flood, or earthquake, a direct replacement can be provided;
Lack of care where the loss occurred beyond one’s control, a standard passport replacement will be provided;
Negligence or carelessness accompanied by unacceptable reasons, the issuance of a standard passport may be suspended for a minimum of six months up to a maximum of two years.