Indonesia Develops Early Warning System to Prevent Circulation of Dangerous Products

The National Consumer Protection Agency (BPKN) of the Republic of Indonesia is currently developing an early warning system to detect products that pose potential risks to consumers as part of an effort to strengthen consumer protection.

The Chairman of BPKN RI, Muhammad Mufti Mubarress, stated that the system is designed as an early warning mechanism that utilises data, strengthens inter-agency coordination, and develops an integrated information system to identify products that are risky for consumers.

“The presence of an early warning system (EWS) is expected to strengthen market surveillance while supporting faster and more accurate policy-making to prevent the circulation of products that do not meet safety standards,” Mufti said in a press release in Jakarta on Tuesday.

These statements were made while Indonesia attended the 9th Intergovernmental Group of Experts (IGE) on Consumer Protection Law and Policy session, organised by the United Nations Conference on Trade and Development (UNCTAD) in Geneva, Switzerland, from 6–9 July 2026.

In addition to developing the EWS, Mufti noted that BPKN is also exploring the use of artificial intelligence (AI) in the implementation of online dispute resolution (ODR) to increase the effectiveness of handling consumer complaints.

The use of AI is expected to make the dispute resolution process faster, more accessible, transparent, and efficient, particularly for disputes arising from digital transactions and cross-border trade.

On this occasion, BPKN also invited UNCTAD to provide capacity-building support in the development of the EWS and the use of AI in ODR, so that Indonesia can adopt best practices implemented in various other countries.

To this end, he assessed that international collaboration and capacity building are key to building a modern, adaptive, and sustainable consumer protection system.