Increasing Broker Options: Service Quality Becomes the Key Differentiator

The CEO of Finex, Agung Wisnuaji, has asserted that the ability to maintain client trust through the improvement of operational services is the primary key to competition within Indonesia’s futures trading industry.

This statement comes in response to the intense competition among active futures brokers in Indonesia, where Bappebti assessments note the existence of 67 companies offering various access to transaction instruments such as gold, forex, and indices.

Agung explained that Finex has chosen to focus on the direct experience felt by traders, particularly regarding the speed of financial transaction processes and the transparency of operational costs in the field.

“We have never targeted being number one on a list. What we target is making trading easier and clearer for our clients,