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Implementing GCG, BRI Life Reaffirms Commitment to Customer-Centric Services

| Source: VIVA.co.id Translated from Indonesian | Business
Implementing GCG, BRI Life Reaffirms Commitment to Customer-Centric Services
Image: VIVA.co.id

PT Asuransi BRI Life has reaffirmed its commitment and consistency in delivering customer-centric services and maintaining sustainable company performance in order to implement Good Corporate Governance (GCG).

BRI Life Finance Director Lim Chet Ming said that this consistency and commitment have enabled the company to maintain solid financial health and operational efficiency sustainably from year to year.

He emphasised that the achievements over 15 consecutive years could not be separated from the hard work of all BRI Life personnel, customer trust, and strong synergy with the BRI Group ecosystem.

“Amid increasingly dynamic industry conditions, we believe that adaptive leadership and data-based decision-making as well as critical thinking are important factors in maintaining business sustainability,” said Chet Ming in his statement on Monday, 31 August 2026.

Going forward, BRI Life will continue to strengthen the company’s transformation through the development of products and services oriented towards customer needs.

“Digital transformation, improving service quality, strengthening governance, and risk management will also continue to be an important part of the company’s strategy to create sustainable growth,” he said.

For all these commitments and achievements, BRI Life has once again recorded positive results by winning two prestigious awards at the 27th Infobank Insurance Award 2026. At the event, BRI Life received the awards “The Excellent Performance Life Insurance Company 2026 (Based on Financial Performance 2025)” and “Life Insurance with Consistent Excellent Performance for 15 Consecutive Years (2012–2026)”.

Chet Ming said that these awards serve as a form of appreciation as well as motivation for BRI Life to continue improving the quality of its performance and providing added value for all stakeholders.

“We appreciate the awards given to BRI Life through the 27th Infobank Insurance Award 2026. This recognition is proof of BRI Life’s consistency in maintaining company performance while delivering relevant protection solutions for the public,” he said.

The “27th Infobank Insurance Award 2026” is part of the Leadership Mastery Forum 2026 series, which carries the theme “Leadership and Critical Thinking to Face Uncertainty.” The forum serves as a strategic discussion platform for industry leaders in formulating business resilience and leadership effectiveness amid global market dynamics.

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Cite this article
Source: jawawa.id (https://jawawa.id/newsitem/implementing-gcg-bri-life-reaffirms-commitment-to-customer-centric-services-1788148275)
Originally published by VIVA.co.id (https://www.viva.co.id/bisnis/1925158-implementasikan-gcg-bri-life-tegaskan-komitmen-hadirkan-layanan-berorientasi-customer-centric), translated from Indonesian
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