Immigration Prepares Corridor Gates in Jakarta and Surabaya to Prevent Hajj Pilgrims from Queuing
The Directorate General of Immigration is preparing ‘corridor gate’ services to welcome the return of Indonesian Hajj pilgrims, ensuring the arrival process is faster and avoids long queues at airports. This facility will be implemented at Soekarno-Hatta International Airport and the Sukolilo Hajj Dormitory in Surabaya.
The Director General of Immigration, Hendarsam Marantoko, stated that the corridor gate service allows pilgrims to bypass both conventional immigration inspections and autogates, as their arrival data has been pre-verified.
“We have prepared corridor gates in two locations. The first is at Soekarno-Hatta Airport for pilgrims from Jakarta and Lampung, and at the Sukolilo Hajj Dormitory in Surabaya for pilgrims from East Java. This way, as soon as the pilgrims arrive at the airport and collect their luggage, they can proceed directly home,” Hendarsim said in a statement on Tuesday.
He explained that the corridor gate facility at Soekarno-Hatta Airport is stationed at two points in Terminal 2. Gate F1 will serve the Jakarta-Lampung group, allowing pilgrims to proceed directly to domestic flights to Lampung from the departure area. Another point is located in the Terminal 2 arrival area to serve the Jakarta-Pondok Gede and Jakarta-Bekasi groups. The Directorate General of Immigration has also deployed several officers and mobile units at each service location.
In addition to Jakarta, a similar service is being implemented in Surabaya. The corridor gate, which was previously located at Terminal 2 of Juanda Airport, has been moved to the Sukolilo Hajj Dormitory to bring the service closer to the pilgrims.
“The system at this location is connected to the immigration network, supported by primary connections, satellite-based backup lines, and other alternative connectivity to ensure service remains optimal,” Hendarsam noted.
He added that the readiness of all Hajj embarkation services at Soekarno-Hatta Airport and other locations has been ensured in terms of personnel, inspection facilities, and supporting systems. Hendarsam emphasised that this step is part of the transformation of immigration services, prioritising both security and comfort for Indonesian Hajj pilgrims.
“Our hope is that the arrival process for pilgrims is fast, safe, and comfortable, so they can quickly reunite with their families at home,” he concluded.
Approximately 34,853 Hajj pilgrims are scheduled to arrive at Soekarno-Hatta Airport starting from 1 June 2026, with arrivals centralised at Terminal 2F across 84 groups.