[i][b]Please don't use state "apparatuses" when something like state

Please don't use state "apparatuses" when something like state
"agencies", "bodies" or similar is meant, as the word doesn't
work in English (can't translate aparat directly from
Indonesian), and is both ugly and cumbersome. Thanks.

Improving attitude
of state agencies

From Warta Kota

The ugly attitude shown by state agencies when providing
services to the public has been intensively reported in the mass
media, especially when they collect illegal payments for the
processing of licenses, passports, driver's licenses and so on.

The negative image now attached to state agencies is that they
will only provide you with the service you need after you have
given them some money.

It is a pity that while the country is still in the grip of a
deep economic recession, some state agencies, which are meant to
serve the public, still indulge in these bad practices and
therefore worsen further the bad image of the government.

Some time ago State Minister of Administrative Reforms Feisal
Tamin carried out an impromptu inspection of some government
agencies related to the provision of public services, such as
postal company PT Pos Indonesia, shipping company PT Pelni and
the office of the Jakarta administration to see with his own eyes
how these government offices/companies provided services to the
public.

In this context, the minister must be supported for his
encouragement of the employees concerned to improve their
efficiency, work ethos, discipline, motivation, public service
quality and accountability. He also promised to reward those with
notable achievements but exact penalties from those violating the
regulations.

Unfortunately, most state agencies have simply ignored the
circular from the minister about how to improve efficiency,
practice frugality and live modestly.

Let all state agencies and the public at all levels and all
sectors, both in the central government and in regional
administrations, work together to turn into a reality a clean
living culture, strong discipline and high level of work ethos in
an attempt to achieve clean government, and subsequently, good
governance.

NURDIPIN YUNUS

and KOMARUDIN

Office of the State Minister

of Administrative Reforms

Jakarta