Indonesian Political, Business & Finance News

How to Easily Top Up E-Toll Balance from Your Mobile Phone

| | Source: KOMPAS Translated from Indonesian | Infrastructure
How to Easily Top Up E-Toll Balance from Your Mobile Phone
Image: KOMPAS

JAKARTA – The Eid 2026 exodus is estimated to commence within the coming days. For residents planning to return to their hometowns using private vehicles via toll roads, several important preparations must be made beyond ensuring vehicle condition and driver stamina.

One aspect frequently overlooked is the toll card or e-toll balance. Before commencing their journey, drivers are advised to ensure the electronic card balance used for toll payments is sufficient.

Nonetheless, drivers need not worry excessively if facing this situation. Currently, e-toll balance top-ups can be performed independently using a mobile phone.

However, it is important to note that this feature can only be used on phones equipped with Near Field Communication (NFC) technology. With this feature support, users can check and top up their e-toll card balance directly from their smartphone.

General Steps for E-Toll Top-Up:

  1. Open the ‘Settings’ menu on your phone, type the keyword ‘NFC’ in the search menu and activate it

  2. Next, navigate to a digital wallet or marketplace application available on your device

  3. Select the ‘Top Up Bill’ menu on the main screen. This menu is consistent across all digital wallets or marketplaces

  4. Enter the serial number written on the back of the electronic card, then select the top-up amount and pay

  5. After making payment, place the card on the NFC section of your phone (usually below the rear camera or front camera) to update the balance

  6. The balance is now topped up and the toll card can be used

How to Top Up Flazz (BCA):

  1. Open the BCA mobile application

  2. Select m-BCA and enter your Access Code

  3. Select the Flazz menu

  4. Place the Flazz card on the NFC area of your mobile phone

  5. Select Top Up Flazz

  6. Choose the desired top-up amount, or enter a custom amount in the Other Amount menu

  7. Enter your m-BCA PIN

  8. Place the BCA e-toll or Flazz BCA card on the NFC area of your mobile phone again until the top-up process is complete

  9. If the transaction is successful, your Flazz card balance will increase and a “top-up successful” message will appear

How to Top Up BRIZZI (BRI):

  1. Open the BRImo application

  2. Enter your username and password or log in with fingerprint

  3. Select the BRIZZI menu

  4. Enter your BRIZZI card number or activate the NFC feature on your smartphone

  5. Then place your BRIZZI card on the back of your phone until the card is read by the BRImo application

  6. Select the top-up amount

  7. Select the source account for the top-up funds

  8. Confirm the transaction

  9. Enter your BRImo PIN

How to Top Up TapCash (BNI):

  1. Log into BNI Mobile Banking

  2. Select the Purchase/Payment menu

  3. Select the TapCash menu

  4. Select the Top Up amount and input your 16-digit TapCash number

  5. Input your transaction password

  6. Receive confirmation of success

  7. Immediately perform Balance Update

How to Top Up Mandiri E-Toll:

  1. Open the Livin’ by Mandiri application

  2. On the login page, select e-money; activate NFC on your smartphone, then place and hold your Mandiri e-money card

  3. Wait until your Mandiri e-money card is successfully read

  4. Once read, the application screen will display your Mandiri e-money card information

  5. Enter the e-money top-up amount and click Continue

  6. Review the amount again before clicking Continue Top-up. Place and hold your e-money card to update the balance

  7. Click Complete after the balance update is successful

Besides using a mobile phone, e-toll balance top-ups can also be performed at ATMs or minimarkets located at rest areas along toll roads.

For trips from Jakarta to Semarang, it is recommended to top up the e-toll balance with a minimum of IDR 500,000. For trips from Jakarta to Surabaya, the minimum e-toll balance should be IDR 1,000,000.

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