Indonesian Political, Business & Finance News

How to Check Your BPJS Kesehatan Contribution Status via WhatsApp

| Source: DETIK Translated from Indonesian | Social Policy
How to Check Your BPJS Kesehatan Contribution Status via WhatsApp
Image: DETIK

Checking your BPJS Kesehatan contribution status no longer requires visiting a branch office. You can now do it online through the Pandawa BPJS Kesehatan WhatsApp service. Here is how:

  • Send a chat to Pandawa BPJS Kesehatan on WhatsApp at 08118165165

  • Click the ‘Informasi’ (Information) menu

  • Then, select ‘Cek Status Pembayaran’ (Check Payment Status)

  • Enter your NIK (National Identity Number) or BPJS Kesehatan number

  • Enter your date of birth

  • After that, your name, bill information, and payment status will appear

Please note that the Pandawa BPJS Kesehatan WhatsApp service is available 24 hours a day. Remember to pay your BPJS Kesehatan contributions regularly before the 10th of each month. You can also register for the autodebit programme, where monthly contributions are automatically deducted from your savings account, eliminating the need for manual payments.

Four Ways to Check if Your BPJS Kesehatan Membership is Active:

  1. Via the Mobile JKN App
  • Download the Mobile JKN app

  • Open the app

  • Log in using your NIK or BPJS Kesehatan number and password

  • Enter the captcha in the provided field

  • Click ‘Login’

  • On the main menu, select ‘Info Peserta’ (Participant Info)

  • The page will display your membership status and identity information

  1. Via BPJS Kesehatan WhatsApp
  • Open the WhatsApp application on your phone

  • Add the number 08118165165 as the official BPJS Kesehatan service contact

  • Send a message to this number

  • Select the ‘Informasi’ (Information) menu

  • Select ‘Cek Status Kepesertaan’ (Check Membership Status)

  • Enter your National Identity Number (NIK) or BPJS Kesehatan number

  • Then, enter your date of birth in the format Year-Month-Date (YYYY-MM-DD)

  • You will then receive a reply notifying you of your BPJS Kesehatan membership status

  1. Via BPJS Kesehatan Care Center
  • Call the BPJS Kesehatan Care Center at 165

  • Select service option 1

  • Next, select the service to check membership status

  • Enter your participant number or NIK

  • Then, enter your date of birth

  • The Care Center officer will inform you whether your BPJS Kesehatan membership is active or not

  1. Via CHIKA Service
  • Contact CHIKA via Telegram (@Chika_BPJSKesehatan_bot) or WhatsApp (0811-8750-400)

  • Type 1 in the chat field, then send

  • CHIKA will then reply with the ‘Informasi’ (Information) menu; select ‘Cek Status Peserta’ (Check Participant Status)

  • After that, type your NIK or BPJS Kesehatan Number

  • Type your date of birth in the format year-month-date (YYYYMMDD)

  • Wait for CHIKA’s reply, which will display your BPJS Kesehatan membership status.

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