High bus fares, poor service

High bus fares, poor service

From Republika

I have always used public buses plying the Kalideres-Labuan (Pandeglang) route, and are sick to death of the bus crews' poor treatment of passengers, especially during the Idul Fitri celebration.

The bus was too crowded and it was very difficult for passengers to move about. Worse still, the fares were raised by 100 percent, sometimes even more. This situation is not new, and people feel very frustrated. It's no use complaining about it as nobody pays attention to complaints from frustrated passengers anymore.

If this situation is not rectified, I'm afraid people will resort to violence.

Therefore, I call on the bus companies, the authorities and other agencies concerned to deal with this matter properly to avoid any unfortunate consequences.

FITRIYADI SUHENDRO, Ciledug, Tangerang