Indonesian Political, Business & Finance News

Heavy Equipment Sinks, BRINS Quickly Processes Customer Claim of Rp1.16 Billion

| Source: VIVA Translated from Indonesian | Business
Heavy Equipment Sinks, BRINS Quickly Processes Customer Claim of Rp1.16 Billion
Image: VIVA

BRI Insurance, or BRINS, quickly disbursed an insurance claim for heavy equipment worth Rp1,165,800,000 to a customer named Akhyar Syahbana at the BRI Banjarmasin Ahmad Yani branch on 15 April 2026. This disbursement was carried out after the customer’s heavy equipment sank completely due to an incident involving a dyke breach. The claim handover was attended by BRI Insurance Banjarmasin Branch Manager Ray Ardian Putra, a representative from BRI Branch Head Santi SOK, and Relationship Manager Eliza Helpina. BRI Insurance Banjarmasin Branch Manager Ray Ardian Putra stated that this claim payment is proof of the company’s commitment to minimising customer loss risks. “We, representing BRI Insurance Banjarmasin branch, extend our condolences for the misfortune experienced by our customer. We hope this claim fund can alleviate the burden and provide a sense of security to continue their business, and with our commitment to providing the best service and protection in facing all unexpected conditions. Thank you for trusting BRI Insurance as your protection partner,” said Ray Ardian Putra in his statement on Monday, 27 April 2026. This claim disbursement is considered very important for the continuity of the customer’s business operations, which were temporarily halted due to the misfortune. In response, Akhyar Syahbana, the claim recipient, expressed his appreciation. “We appreciate the claim process that runs well, transparently, professionally, and quickly. The ease of coordination with BRI Insurance and BRI parties greatly helps in maintaining our business operational continuity. Thank you to all parties who have helped accelerate this process. May this good synergy continue to be maintained and provide a sense of security for business actors, especially in the South Kalimantan region,” said Akhyar. In a separate location, BRI Insurance CEO Budi Legowo emphasised that claim disbursements are a tangible form of the company’s support for business actors, particularly in high-risk industrial sectors. “We extend our condolences for the misfortune that befell our customer. We fully understand that heavy equipment is not just an asset, but a supporter of the customer’s business operational processes. We hope that with the payment of this claim from BRI Insurance, it can become encouragement for the customer to restart their business activities,” said Budi.

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