Health insurance patient rejected

Health insurance patient rejected

From Kompas

At 11 p.m. on June 12, I took my wife, who was about to give birth, to Mekar Sari Hospital, Bekasi, as referred by my family doctor, only to be told to return the next day, even though I was relying on my health insurance (Askes).

Probably because of the third-class facilities covered by my Askes, we were told to go home because, according to hospital personnel, the patient could undergo stress if left too long before delivery.

Why wasn't my wife allowed a third-class room, as stipulated in the insurance scheme? I decided, therefore, to rush her to a midwife in Pasar Rebo, East Jakarta, where our baby was born safely the next morning at 5 a.m.

The question remains about how far PT Askes and Mekar Sari Hospital are responsible for this service failure. Although I am a low-ranking employee, I hope the relevant authorities will clarify this matter.

FAJAR SUDIBYO Bekasi, West Java