HBL restaurant

HBL restaurant

With reference to the article written by Dini S. Djalal
published in The Jakarta Post on Feb. 24, 1996, on page 5, we
find that some points of the article are not accurate, so the
article could mislead your readers. We would therefore like to
give our comments:

* The Jakarta Post has never made a request to the management
of the Hong Bin Lou restaurant to cover our establishment. Let
alone, told us of complaints.

* We gladly welcomed The Jakarta Post's request for a shot of
the restaurant on Jan. 30, 1996, as we did not have any thing to
hide. Unfortunately, we were not informed of the result of the
photographs.

* Until The Jakarta Post published the article on Feb. 24, we
have never had complaints or comments about our restaurant. We
provide cards on each table in case our customers wish to give
any comments or express dissatisfaction, make suggestions or even
criticize us.

We deplore the inconvenience experienced by your reporter. Had
the reporter told the duty manager, such an inconvenience could
have been avoided. We would be glad to invite the reporter to
come to our restaurant and try our food to prove that the food is
not as described in the article.

We are open for constructive criticisms and suggestions to
improve our service.

AMIN BURHAN

Manager

PT Mitra Insan Lestari

Jakarta