Hard Rock Cafe apologizes

Hard Rock Cafe apologizes

In response to Dr. Sandra's letter entitled Falling glasses at
the Hard Rock in The Jakarta Post, April 22, we would like to
inform you that the case was settled between Hard Rock Cafe and
Dr. Sandra on April 24.

We have cleared and discussed the situation of that night and
Dr. Sandra has accepted our apology.

Hard Rock Cafe Jakarta's management is taking this matter
seriously by accommodating Dr. Sandra's complaint, and we are
taking full responsibility in regards this matter.

This incident has been a valuable experience for our
employees, and has also been an important input for Hard Rock
Cafe Jakarta to maintain our dedication to quality and excellence
in service.

ADHISTY J. RHIDWAN, Public Relations Executive, Hard Rock Cafe,

Jakarta