Hard Rock Cafe apologizes

In response to Dr. Sandra's letter entitled Falling glasses at the Hard Rock in The Jakarta Post, April 22, we would like to inform you that the case was settled between Hard Rock Cafe and Dr. Sandra on April 24.

We have cleared and discussed the situation of that night and Dr. Sandra has accepted our apology.

Hard Rock Cafe Jakarta's management is taking this matter seriously by accommodating Dr. Sandra's complaint, and we are taking full responsibility in regards this matter.

This incident has been a valuable experience for our employees, and has also been an important input for Hard Rock Cafe Jakarta to maintain our dedication to quality and excellence in service.

ADHISTY J. RHIDWAN, Public Relations Executive, Hard Rock Cafe,

Jakarta