Hanania Travel Owner Reported Over Alleged Umrah Scam

Several Umrah pilgrims have reported Hanania Travel owner Ahmad Syah Farhan (ASF) to Jakarta Metropolitan Police (Polda Metro Jaya) over alleged fraud in Umrah travel services. Confirming the report, Polda Metro Jaya’s Head of Public Relations, Senior Commissioner Budi Hermanto, told reporters on Thursday (28 May) that the police had received a complaint regarding alleged Umrah travel fraud involving Hanania Travel on 28 May 2026. Budi explained that the complainant, identified only as NN, suffered losses after paying for Umrah travel arrangements, but had not been sent to the Holy Land on the promised departure date. The suspect has been reported under suspicion of criminal offences under Articles 492, 486, and 607 of the Indonesian Criminal Code (KUHP), Budi said. One of the victims and representative of the complainants, Joko, stated that the police report was filed due to a lack of clarity regarding Umrah departures despite pilgrims having paid in full. He added that mediation with Farhan, the suspect, took place, during which Farhan acknowledged mismanagement of company finances. The pilgrims then agreed to take the case to the police. ‘As pilgrims, we felt something was amiss with the Umrah departure process, which should have already occurred. Most of us have paid in full, yet the process remains unclear,’ Joko said. Joko admitted paying around Rp60 million but has yet to receive confirmation of departure. He noted that other prospective pilgrims had paid hundreds of millions for family Umrah trips, with hundreds of potential victims in total. ‘Today, 127 people attended, representing over 300 others,’ he said.