Government in Final Stages of Drafting Digital Goods Delivery Service Regulations
Jakarta - The government is currently in the final stages of drafting regulations for digital delivery services, covering both goods and food, and these rules will differ from those governing online transport services (ojol).
Deputy Minister of Communication and Digital Affairs Nezar Patria stated that the regulations would be different because the two types of services have distinct business and operational characteristics.
“The characteristics of transporting people and transporting goods are different. Therefore, the derivative regulations must also be drafted differently to provide certainty without hindering innovation developing in the industry,” Nezar said in a statement confirmed on Wednesday.
Nezar conveyed this point during an audience with one of the electronic system operators (PSE) providing both services, Grab Indonesia, at the Ministry of Communication and Digital Affairs office in Central Jakarta on Tuesday.
He explained that the discussion is now in the finalisation stage, including the preparation of derivative rules that will govern goods and food delivery services.
“The main draft is almost complete. It just needs refinement of several definitions and the preparation of derivative regulations, especially those related to goods and food delivery services,” he explained.
One of the differences being discussed that will distinguish the regulation of digital goods delivery from online transport is the greater number of operational variables compared to ride-hailing services.
“For goods and food delivery, there are indeed more complex business components. There is waiting time, item dimensions, and different service characteristics. Therefore, the regulatory mechanism must also consider the operational realities on the ground,” he said.
He assessed that the digital trade ecosystem needs to have more accurate standards for item dimensions and weight information so that drivers do not receive loads exceeding their vehicle’s capacity.
“E-commerce platforms also need to have a better validation mechanism regarding the size and weight of goods. Accurate information is important to maintain the safety of driver partners while improving service quality for the public,” he said.
The government is committed to involving all stakeholders so that the resulting regulations can create a healthy, competitive, and sustainable digital delivery service ecosystem.
Therefore, input from industry players such as Grab Indonesia is considered an important part of policy refinement.
“If there are derivative rules later, of course, we will continue to involve all stakeholders in the drafting process,” Nezar concluded.