Government digital services must be accessible to persons with disabilities

Jakarta (ANTARA) - Deputy Minister of Communication and Digital Affairs (Wamenkomdigi) Nezar Patria has affirmed that government digital services must be accessible to all citizens, including persons with disabilities.

According to him, access to public information services is the right of every citizen, so digital transformation must proceed inclusively without leaving vulnerable groups behind.

“Services for persons with disabilities are mandatory. It is obligatory to fulfil accessibility for all citizens. So it must not happen that, because of limitations a citizen has, they cannot access public information services,” Nezar said in a statement confirmed in Jakarta on Thursday.

Nezar made the remarks during an audience with the National Disability Commission at the Ministry of Communication and Digital Affairs office in Central Jakarta. He expressed appreciation for the commission’s input and evaluation of the ministry’s public services.

“We greatly appreciate the evaluation carried out on the Komdigi website, especially regarding disability access and the features that help friends with disabilities on the Komdigi site. We will take note and make improvements so that it complies and can help friends with disabilities,” Nezar said.

According to Nezar, the ministry has a high commitment to providing features for persons with disabilities on its website, which were created and launched three years ago.

He expressed hope that this step could serve as an example for other ministries and institutions in delivering digital public services that are friendly to persons with disabilities.

“We are perhaps one of the most committed ministries to providing disability features. We created and launched these features three years ago. We hope all ministries will follow this path,” he concluded.