GoTo CEO Reveals Strategy for Company Profitability

Jakarta, CNBC Indonesia — PT GoTo Gojek Tokopedia Tbk (GOTO) has just reported record performance for the second quarter of this year. Management outlined the factors supporting these results, which are inseparable from the Fintech business’s rapid and profitable growth.

In a press release issued on Wednesday (29 July 2026), GoTo’s net profit for Q2 2026 reached Rp252 billion, up 47% from the previous quarter and a reversal from the loss recorded a year earlier.

“We have recorded net profit for two consecutive quarters, with Group adjusted EBITDA more than doubling compared with the previous year, exceeding Rp1.0 trillion for the first time. Our Fintech business continues to demonstrate outstanding performance, and its profitability has now surpassed the On-demand Services business for the first time,” said GoTo CEO Hans Patuwo.

In the performance presentation, Hans also explained developments relating to the 8% commission policy that took effect on 1 July 2026. He stated that after one month of implementation, the company’s condition remains stable.

“Although this adjustment has not been easy, we believe its impact can be well managed,” Hans explained.

In the second quarter, GOTO’s performance was also supported by both of its business lines: On-demand Services (ODS), better known as Gojek, and Financial Technology (Fintech), known as GoPay. Net revenue from the ODS business line reached Rp3.6 trillion, with adjusted EBITDA of Rp464 billion, up 41% year-on-year (YoY). ODS performance was also marked by improved business margins.

GOTO management explained that the delivery segment covering GoFood and GoSend remained strong, with margins rising to 2.1% from 1.8% last year. Meanwhile, the mobility segment encompassing GoRide and GoCar recorded a margin increase to 5.0% from 3.0% last year.

Turning to the Fintech business, net revenue grew 53% YoY, surpassing Rp2 trillion in Q2 2026. Revenue growth was accompanied by even higher profitability gains.

Fintech adjusted EBITDA reached Rp481 billion, up 447% YoY. This Fintech adjusted EBITDA achievement also surpassed ODS for the first time in the company’s history.

GOTO management is using this important momentum to adjust its full-year targets. The adjusted Group EBITDA target remains at Rp3.2–3.4 trillion. The Fintech target has been raised to Rp1.7–1.8 trillion, whilst the ODS target has been lowered to Rp1.4–1.5 trillion as a consequence of the 8% commission policy.