Google Cloud reveals two human abilities irreplaceable by AI
Jakarta (ANTARA) - Moe Abdula, Vice President of Customer Engineering at Google Cloud Asia Pacific, has revealed two human capabilities that will never be replaced by new technology, including artificial intelligence (AI).
According to Moe, a number of fundamental human capabilities have never been replaced despite successive waves of technological development, and are expected to remain relevant in the AI era.
“I think there are human skills that will endure, and they have survived every technological shift in the past. Our capacity for empathy and connection is something profoundly human,” Moe said in an interview following a media briefing held by Google Cloud in Jakarta on Wednesday.
He explained that the ability to understand emotions, sense other people’s conditions, and respond appropriately in social interactions are aspects that technology would find difficult to replace.
As an example, Moe described police officers who must interact directly with the public in a variety of situations.
According to him, a police officer’s ability to defuse tension, understand a person’s condition, and help members of the public make the right decisions requires reasoning and empathy, which are distinctly human characteristics.
“The skill of understanding how to defuse tension, read a situation, and help someone discern right from wrong is something deeply human,” he said.
Moe considered these capabilities to be the reason why certain professions will be difficult to disrupt or replace with AI, particularly those requiring human reasoning and feeling.
Beyond empathy, Moe cited the human ability to keep discovering how things work and to adapt to change as another advantage that AI lacks.
He explained that AI fundamentally operates on the data and instructions provided by humans, and therefore tends only to react to what it has learned.
By contrast, humans possess the ability to devise new ways of doing things and to keep adapting as the times change.
Moe gave the example of how humans have continuously adapted to technological development, from using animals as a means of transport and continually developing new innovations until modern vehicles were eventually created.
A similar shift occurred in education and the workplace, when manual arithmetic, once regarded as an indicator of intelligence, shifted following the arrival of the calculator.
In his view, humans did not stop at adopting these new technologies, but used them to tackle more complex problems.
He assessed that the ability to adapt and to harness technology to create something new will be a crucial skill that must continue to be developed in the AI era.
“Humans keep finding new ways to work and make use of technology. That is a skill only humans possess,” Moe said.