Goldenbird expands digital reservation access for vehicle rental

Jakarta (ANTARA) - Goldenbird vehicle rental service is expanding reservation access through digital channels, in line with the increasing use of online platforms to meet the public’s travel needs.

PT Blue Bird Tbk Chief Marketing Officer Monita Moerdani said the expansion of reservation channels is being carried out to adapt services to the diverse needs and habits of customers.

“For us, ease of reservation is not just about providing digital access, but also offering channel options that suit different needs,” Monita said in a written statement received in Jakarta on Friday.

Goldenbird provides two digital channels, namely the MyBluebird application and web reservation. Both channels allow users to obtain information about services, fleet options, estimated costs, and to make reservations.

MyBluebird is aimed, among others, at users who already use Bluebird services and require more integrated access. The application provides a number of features such as travel history, payment method management, booking status monitoring, and communication with drivers.

The channel can also be accessed by foreign tourists looking for transport services while in Indonesia.

Goldenbird provides three fleet categories, namely Standard, Premium, and Luxury, which can be selected according to travel needs.

For payment via web reservation, users can choose from a number of methods, such as credit cards, debit cards, virtual accounts, and QRIS. Payment methods via MyBluebird follow the options available in the application.

Monita said the development of these digital channels is part of the company’s effort to provide more flexible access and payment options.

“The most important thing is to ensure that Goldenbird services can be present to answer diverse mobility needs, with increasingly easy access and a consistent experience,” she said.