Global Data Technology Firm Opens Jakarta Office to Support Indonesia's Digital Transformation
Jakarta, CNBC Indonesia - InterSystems, a global data technology provider, has announced the opening of an office in Jakarta. The move is a significant step to bolster the company’s long-term investment in Indonesia while supporting the rapid digital transformation across various sectors, including financial services, supply chain, and healthcare.
The new office underscores InterSystems’ commitment to Indonesia as a strategic growth market in Southeast Asia. With a local presence, the firm can foster closer collaboration with customers, partners, and government stakeholders to address evolving needs in data platforms, interoperability, and national digital infrastructure.
The company stated that Indonesia’s digital economy is growing rapidly, driven by strong advancements in cloud computing, data platforms, and artificial intelligence (AI). Organisations across sectors are increasingly focused on integrating previously siloed systems, gaining real-time insights, and enhancing operational resilience through data-driven strategies.
This transformation presents significant market opportunities. Across industries, demand for high-performance data platforms capable of supporting real-time analytics, seamless system integration, and AI-based decision-making continues to rise.
InterSystems’ technologies, including the IRIS Data Platform and IntelliCare, are already used by various organisations in Indonesia. The company collaborates with enterprises, system integrators, and digital partners in financial services, logistics, and healthcare to deliver interoperability, streamline operations, and support AI adoption.
‘There is a growing need for reliable, interoperable, and real-time data platforms to drive large-scale innovation. Our Jakarta office opening reflects our long-term commitment to Indonesia and enables us to work more closely with customers and partners to help turn their ambitions into tangible results,’ said Luciano Brustia, Regional Managing Director for Asia Pacific at InterSystems.
InterSystems’ solutions aim to address key cross-industry challenges, including data silos, system fragmentation, and rising demand for real-time analytics to support both operational and strategic decision-making.
AI in healthcare: In 2025, InterSystems CEO Phillip Ragon stated that artificial intelligence (AI) has a significant impact on how people work, including in healthcare. In healthcare, AI can reduce clinical workload and excessive clinician fatigue, improving doctor-patient interaction quality. By leveraging AI, medical professionals can deliver better outcomes for patients.
‘AI has created significant opportunities to reduce clinical workload, alleviate clinician burnout, transform how doctors interact with computers, and substantially improve patient outcomes,’ Ragon said at the InterSystems Asia Healthcare Summit 2025 on Wednesday, 3 September 2025.
InterSystems is actively embedding AI into all its products. He emphasised that AI serves as an assistant to help humans perform tasks, not replace them, as the human element remains crucial in decision-making based on artificial intelligence.