Getting to Know REHAB 3.0 and PASTI JKN, BPJS Kesehatan's New Innovations

BPJS Kesehatan continues to provide convenience for participants of the National Health Insurance (JKN) Programme to maintain active membership and obtain certainty of their membership status before accessing health services. This effort is realised through the renewal of the REHAB Programme into REHAB 3.0 and the introduction of PASTI JKN. BPJS Kesehatan President Director Prihati Pujowaskito stated that the innovations are part of the agency’s commitment to delivering services that are increasingly adaptive to the community’s needs. He noted that ease in maintaining membership and obtaining accurate information are important factors so that participants can access health services without administrative obstacles. “BPJS Kesehatan is committed to ensuring every participant can access the JKN Programme more easily and obtain service certainty. Through REHAB 3.0 and PASTI JKN, we want to help participants maintain their active membership while ensuring their membership status before accessing health services,” he said. He explained that REHAB 3.0 is an update of the REHAB Programme, which has helped millions of participants settle their contribution arrears in stages. As of May 2026, a total of 3.60 million participants had joined the REHAB Programme. Of that number, 2.24 million participants, or around 62 percent, successfully reactivated their membership. Additionally, the programme has collected contribution revenue of IDR 1.45 trillion, while 1.36 million other participants are still undergoing the gradual payment process. “Through REHAB 3.0, participants now have flexibility in determining the arrears payment scheme, including daily or weekly payment options, so that limited ability to pay is no longer a barrier to regaining JKN protection,” Pujo added. To facilitate access to services, registration for REHAB 3.0 can be done through various channels, ranging from the Mobile JKN Application, BPJS Kesehatan branch offices, to Administrative Services via WhatsApp (PANDAWA) at the number 0811 8 165 165. These various channels are expected to provide participants with the freedom to choose the service that best suits their needs. In addition to making it easier for participants to maintain active membership through REHAB 3.0, BPJS Kesehatan also provides convenience to verify membership status through PASTI (Membership Status and Information Monitoring) JKN. Through this service, participants of the Health Insurance Contribution Assistance Beneficiaries (PBI JK) and Regional Government Non-Wage Earners (PBPU Pemda) simply need to enter their National Identity Number (NIK) through the Participant Activity Check menu on the official BPJS Kesehatan website.