Fuso: Ready to Support the Cold Chain Industry in Any Conditions
Sales and Marketing Director of PT Krama Yudha Tiga Berlian Motors, Aji Jaya, stated that Indonesia’s vast geography poses significant challenges for the cold chain industry. Therefore, regardless of the conditions, the company is prepared to support consumers in the cold chain business. “We have to cross seas, cross rivers, and from the user’s perspective, maintain quality. So, what is the role of Fuso? As one of the commercial vehicle manufacturers, we are certainly responsible for supporting our consumers in the cold chain business. One of them is definitely providing vehicles with a wide variety,” explained Aji Jaya at the Fuso Seminar themed: ‘Opportunities and Challenges of the Cold Chain Industry in Indonesia’. The seminar was also attended by the Director General of Multimodal Transport Integration of the Ministry of Transportation, M Risal Wasal, and the Chief Innovation Officer of PT Trimitra Trans Persada Tbk (B-Log), Gerry Ardian.
To that end, Fuso provides vehicles ranging from four-wheeled trucks to ten-wheeled ones. “We also fully understand that the logistics sector business is developing day by day and continues to become one of the supporters of business activities in Indonesia. Therefore, we must provide vehicles with complete variants,” said Aji.
Previously, according to the Director General of Multimodal Transport Integration of the Ministry of Transportation, M Risal Wasal, road functions must also be a concern for the cold chain industry. “This means consumers can choose the appropriate vehicle. Second, the quality must be good. And most importantly, the after-sales service issue. Vehicles must not operate late or delayed. For us, zero downtime,” said Aji.
225 DEALERS
In addition to the complete vehicle variants, Aji said the company also has dealer facilities throughout Indonesia, around 225. All these dealers, according to Aji, are ready to provide after-sales services to consumer vehicles and ensure that consumer operations can succeed.
Each of these 225 dealer locations has mechanics who are trained and standardised by Fuso. “Then, the repair equipment or tools in the workshop must also be up to Fuso standards. This means we are definitely ready. And we have a project specifically to provide one-stop service for cold chain vehicles,” explained Aji. “We also provide mechanics for the refrigeration units. So, if a customer’s cold chain vehicle enters the workshop, the service can be indicated right there,” added Aji.
Aji explained that the units prepared by Fuso are equipped with a digital system or planner. “There, we have features to monitor the air temperature inside the cold chain. Certainly, the vehicle’s needs are adjusted to the operations,” added Aji.
GOVERNMENT SUPPORT
The Ministry of Transportation (Kemenhub) guarantees the sustainability of the cold chain industry in Indonesia. The multimodal transport system involving multiple modes has been regulated to support the delivery of cold products to all regions in Indonesia.
Multimodal transport is the transportation of goods using at least two different modes of transport based on one multimodal transport contract from the place where the goods are received.
“Cold chain or cooling chain. Don’t forget about the supply chain. Supply cold chain, how the supply chain faces food that requires cooling. In the past, we were afraid to transport pempek and such. Now, no,” said Director General of Multimodal Transport Integration of the Ministry of Transportation, M Risal Wasal, at the same seminar.
To support the cold chain industry, Kemenhub has prepared 776 terminals, 256 airports, 986 stations, and 1,007 ports.
INFRASTRUCTURE AND POLICY
On the same occasion, Chief Innovation Officer of PT Trimitra Trans Persada Tbk (B-Log), Gerry Ardian, said that the support desired by his side is infrastructure and policy.
“Actually, for business players like us at B-Log as a logistics company, we definitely need support in two areas. The main one is infrastructure, the second is policy. Regarding policy, it’s excellent, Sir Director General has prepared it. With our archipelagic country, how to ensure that these goods can reach the location with maintained quality. Because the problem comes back to awareness,” said Gerry.