From Republika

From Republika

One of the two Denpoo air conditioners I bought from Carrefour in Lebak Bulus failed to operate. After contacting Denpoo's technicians, I was told that the machine's PCB was at fault and therefore had to be replaced.

Up to the present, I cannot enjoy the air conditioner yet while Denpoo has not seriously responded to my complaints. I have got only promises from three phone conversations.

Carrefour-Lebak Bulus is indeed prepared to replace the defective air conditioner with a new one, but it refuses to bear the cost of its removal and reinstallation.

DINO RINALDI Jakarta