From Republika
From Republika
One of the two Denpoo air conditioners I bought from Carrefour
in Lebak Bulus failed to operate. After contacting Denpoo's
technicians, I was told that the machine's PCB was at fault and
therefore had to be replaced.
Up to the present, I cannot enjoy the air conditioner yet
while Denpoo has not seriously responded to my complaints. I have
got only promises from three phone conversations.
Carrefour-Lebak Bulus is indeed prepared to replace the
defective air conditioner with a new one, but it refuses to bear
the cost of its removal and reinstallation.
DINO RINALDI
Jakarta