FKBI Calls for No JKN Participants to Be Rejected During Eid Holiday Break
The Indonesian Consumer Empowerment Forum (FKBI) has reminded stakeholders that healthcare services for National Health Insurance (JKN) participants must operate optimally during the mudik (homecoming exodus) and Eid holiday period in 2026.
FKBI Chairman Tulus Abadi noted that whilst the mudik season is a routine annual event, emergency conditions during the exodus period must still be anticipated through cross-sector coordination, including healthcare services, police, and technology support.
“First, this is a regular event. Stakeholders and the public are accustomed to such regular occurrences. However, severe conditions are extraordinary phenomena that require extra efforts from all parties, including health services, police, technology, and others,” said Tulus during a press conference at the BPJS Kesehatan building in Jakarta on Monday (9 March).
Tulus also demanded that no JKN participants be denied healthcare services solely due to membership status issues. He stressed that hospitals must continue providing medical care to patients requiring emergency treatment despite administrative problems.
“There should be no reports of participants being denied healthcare services at hospitals or other health facilities due to administrative issues. Hospitals must not refuse care even if there are administrative problems,” he stated.
Additionally, Tulus encouraged optimisation of health posts along mudik routes to provide not only basic medical services but also help travellers maintain physical and mental wellbeing during their journeys.
He highlighted the importance of mitigating driver fatigue, which frequently causes accidents during the exodus, particularly in Central Java—a major transit point for many homebound travellers.
“Health posts should go beyond routine check-ups. They should provide enhanced services that support traveller wellbeing,” he said.
Tulus expressed hope that all parties would coordinate to ensure the mudik exodus proceeds safely, comfortably, and humanely, whilst guaranteeing JKN participants continue receiving optimal healthcare services throughout the Eid holiday period.