Five Best and Secure Electronic Signature Applications
Digital transformation is driving an increasing number of documents and transactions to be conducted electronically. Within this process, digital signatures have become an essential component to ensure that document approval can be carried out easily, practically, and with legal validity.
Consequently, the role of electronic signature applications has become crucial for both individuals and institutions, in order to accelerate and improve administrative efficiency. Below are five recommended digital signature applications commonly used for signing documents online.
- Privy
Privy is an Electronic Certification Service Provider (PSrE) with a valid and legal Certificate Authority (CA) licence from Indonesia’s Ministry of Communication and Digital. Privy has been widely adopted in Indonesia across the banking sector, fintech, human resources, technology companies, and industries such as healthcare and education, including universities.
To date, Privy has more than 71 million verified individual users and is used by more than 200,000 organisations and institutions in Indonesia. Privy is also the only institution in Indonesia that not only provides assurance but also guarantees the authenticity of digital documents up to an amount of IDR1 billion through its Certificate Warranty.
Beyond Electronic Signatures (TTE), Privy’s principal services include:
Online identity verification
Document audit trail containing details of the signing process
Verification of digital documents on the Privy website
Digital identity and single sign-on through Login with Privy
APIs for integration with company systems
Integration with Microsoft Office 365 via Microsoft Marketplace
Regarding pricing, Privy offers two types of services: one targeting institutions, businesses, or enterprises, and another for individuals through a Personal Plan.
Enterprise Plan – IDR175,000 per month or IDR2.1 million per year
This package is designed for the needs of organisations and companies with more comprehensive document management features, including:
Unlimited digital signatures with the highest legal standing
Admin Centre to facilitate document and user management within organisations
Trusted digital certificates to ensure document security and authenticity
Document management system supporting company operational needs
Personal Plan for Individuals
Through this package, individual users can enjoy various services for their personal and professional digital signature needs, either free through a Free Plan, or by subscription at a monthly cost of IDR54,000 or an annual cost of IDR395,000 with the following features:
Unlimited digital signatures
Upload of various document types for signing
E-Stamp feature that can be embedded alongside digital signatures
Privy’s validity and security have been recognised both nationally and internationally, including:
Electronic Certification Service Provider under the authority of the Indonesian Ministry of Communication and Digital
ISO 27001 for development and operational management of Electronic Signature services
Certification, verification of electronically certified identity, digital identity, and registered electronic delivery services
ISO 27701 Information Privacy Management System, which assists organisations in managing and protecting personally identifiable information (PII) securely
Audit trail to track signing activities
iBeta Certification ISO/IEC 30107-3 levels 1 and 2 (Presentation Attack Detection) for Liveness Detection features to strengthen service security for users
- DocuSign
DocuSign is a global electronic signature platform widely used by companies to manage contracts and document workflows.
Its services include e-signature, approval workflows, contract templates, and integration with various business applications.
Service pricing starts from approximately $12 per month for a Personal Plan up to $54 per month for Business Pro.
In terms of security, DocuSign holds ISO 27001 certification, data encryption, and document audit trail. However, the platform is not yet certified as a PSrE in Indonesia, so users must adjust to applicable regulations.
- Adobe Acrobat Sign
Adobe Acrobat Sign is a digital signature service from Adobe integrated with Adobe Acrobat and Document Cloud.
Its main features include PDF document signing, digital form creation, approval workflows, and integration with Microsoft and Google tools.
Service pricing ranges from $14.99 to $24.99 per month.
Adobe Sign is equipped with document encryption, audit trail, and support for the Adobe Approved Trust List (AATL). However, like other global platforms, this service is not yet registered as a PSrE in Indonesia.
- VIDA
VIDA is an Indonesian-based digital identity and electronic signature service provider, also operating under the Ministry of Communication and Digital.
Its principal services include biometric identity verification, e-KYC, electronic signatures, and API integration.
VIDA provides a free service limited to 10 signatures per month for individuals, as well as enterprise packages starting from IDR175,000 per month.
In terms of security, VIDA is certified as an official PSrE, equipped with biometric authentication, ISO 27001, and iBeta levels 1 and 2 for liveness detection security.
- PandaDoc
PandaDoc is a document automation and digital signature platform widely used by sales teams and businesses to manage proposals and contracts.
The platform is used by more than 56,000 companies and provides features such as document builder, e-signature, automated workflows, and CRM integrations such as HubSpot and Salesforce.
Service packages are available from free to $49 per user per month.
In terms of security, PandaDoc provides digital certificates, audit trail, and complies with the ESIGN Act regulations in America.