First WFH for Civil Servants Today, Immigration Services Continue Normally

The work from home (WFH) policy for civil servants (ASN) every Friday takes effect today. Director General of Immigration Hendarsam Marantoko stated that immigration services today will continue to operate normally.

“We ensure that the operation of immigration services will not be disrupted,” Hendarsam told reporters on Friday (10/4/2026).

Hendarsam explained that the WFH policy at the Directorate General of Immigration applies only to ASN in management roles. Meanwhile, service officers and immigration supervision personnel continue to work as usual.

“WFH is intended for ASN carrying out management support tasks. For service officers or those conducting immigration supervision, they continue to work as normal,” said Hendarsam.

ASN who continue to work as usual on Fridays include all personnel at Immigration Offices (passport and residence permit services), immigration check points (TPI) at international airports, ports, and border crossing posts, as well as intelligence and immigration supervision units.

The Directorate General of Immigration is also conducting strict oversight of the work effectiveness of employees implementing WFH. Hendarsam stated that every direct supervisor is required to monitor daily work results to ensure productivity remains maintained even without physical presence in the office.

“The interests of the public are the top priority. I have instructed all regional office heads, immigration office heads, and immigration detention house heads to monitor directly in the field and ensure services continue to run quickly, transparently, and without obstacles. The implementation of WFH must not reduce the quality of services that we have built so far,” concluded Hendarsam.