Explanation from the Directorate General of Population and Civil Registration of the Ministry of Home Affairs Regarding the Use of Electronic ID Cards in Administrative Service Processes

In recent days, there has been considerable media coverage regarding the electronic ID card (KTP-el), which no longer needs to be shown during hotel check-ins, as well as perceptions of a ban on photocopying KTP-el. In response, the Directorate General of Population and Civil Registration (Ditjen Dukcapil) of the Ministry of Home Affairs has provided clarification to correct the circulating information. The KTP-el is an official population identity card used for various service and administrative purposes, both public services and other requirements needing personal identification. To provide protection for citizens’ personal data, Ditjen Dukcapil of the Ministry of Home Affairs, in collaboration with various parties, will continue to innovate and strengthen systems and service mechanisms, ensuring that the use of population data and documents is safer, more orderly, and protected. Ditjen Dukcapil of the Ministry of Home Affairs has implemented data utilisation partnerships with approximately 7,500 user institutions, both government agencies and Indonesian legal entities, through various data access and verification methods such as card readers, web services, web portals, facial recognition (FR), and Digital Population Identity (IKD). Ditjen Dukcapil of the Ministry of Home Affairs encourages the utilisation of electronic or digital verification and validation of population data. The public can still use KTP-el for various needs requiring official verification or population identity, such as hotel check-ins and other purposes in accordance with applicable laws and regulations. The use of KTP-el photocopies is principally still permissible as long as it aligns with service needs and is carried out responsibly, while still considering aspects of security, storage, and personal data protection as mandated by Law No. 24 of 2013 on Population Administration and Law No. 27 of 2022 on Personal Data Protection. Ditjen Dukcapil of the Ministry of Home Affairs expresses apologies for the unclear communication of information that has led to various incorrect understandings.