Excelcomindo's billing system

Excelcomindo's billing system

JAKARTA (JP): Cellular phone operator PT Excelcomindo Pratama
has upgraded its existing billing system to improve customer
service, the company announced Saturday.

The company said that it had upgraded its customer care and
billing software from Business Support and Control System (BSCS)
version 3 to BSCS version 4.

BSCS is produced by LHS, an American company specializing in
the production of billing and customer care software.

"The new release will enable us to provide more extensive
information to our customers, to improve customer service and to
cope with our rapid growth," Excelcomindo president Yaya Winarno
Junardy said.

Excelcomindo currently serves 135,000 subscribers in an area
covering Jakarta, West Java, Central Java, East Java, Bali and
Lombok. (jsk)