EV Charging Station Queues Can Now Be Monitored Before Charging

Electric vehicle users can now check the queue status of Public Electric Vehicle Charging Stations (SPKLU) before travelling to a charging location. PT PLN (Persero) has introduced the AntreEV feature via the PLN Mobile application to assist users in monitoring queues and estimating battery charging wait times.

Executive Vice President of Corporate Communications and CSR at PLN, Gregorius Adi Trianto, stated that the service was developed in response to the increasing demand from electric vehicle users for more convenient and practical charging facilities. The digitalisation of queues is expected to provide certainty to users before they select a destination SPKLU.

“As the number of electric vehicle users grows, the need for easy and practical SPKLU services also increases. Therefore, PLN is not only expanding infrastructure but also introducing digital services that help customers gain certainty when they intend to charge,” Gregorius said in a statement in Jakarta on Wednesday (23/09/2026).

Through AntreEV, users can first search for available SPKLUs and view the queue status via PLN Mobile. This information can serve as a consideration before users decide on a charging location.

However, the queue number must be taken after the user arrives at the chosen SPKLU. Users must scan a QR code located on the SPKLU machine to enter the queuing system.

Once a number is obtained, users can monitor queue movement and estimated waiting times through the application. With this mechanism, users no longer need to manually estimate how long it will take before it is their turn to charge their battery.

The system will also provide a notification when the user’s turn arrives. At this stage, there is a specific regulation to note, as users have a maximum of two minutes to confirm their turn.

If confirmation is not completed within that timeframe, the queue number will be cancelled. Users who have successfully confirmed can then proceed to start the electric vehicle charging process.

PLN also requests that users move their vehicles immediately once charging is complete. This step is necessary so that the charging facility can be used by the next vehicle and the queue remains unobstructed.

To use the service, users first open PLN Mobile and select the Electric Vehicle menu. Users can then search for available SPKLUs, check the queue status, and determine which location to visit.

Upon arriving at the SPKLU, users scan the QR code on the charging machine. The subsequent queue number, along with information regarding queue movement and estimated waiting times, can then be viewed through the AntreEV feature.

In addition to the digital queuing system, PLN reminds electric vehicle users of the importance of discipline when using public charging facilities. Users are requested to follow the queue number recorded in the system and not take the turn of others.

Vehicles are also requested to be parked orderly in the provided spaces. Once the battery is fully charged, vehicles should promptly leave the charging area so that the charging point does not remain occupied after the actual charging process has ended.