End-to-End Governance Yields Award for PNM

A survey by the independent research institution INDEKSTAT 2025 noted that the net income of PNM Mekaar clients has increased from Rp2.02 million to Rp2.90 million per month, an increase of approximately Rp875,000 monthly, with clients’ business development capabilities also rising by nearly 29 per cent.

These findings serve as evidence that the trust built by PT Permodability Nasional Madani (PNM) with its 23.3 million pre-prosperous female clients is well-founded. This comes as PNM was named a winner in the Indonesia Most Trusted Companies category at The Corporate Governance Perception Index (CGPI) Award 2025, organised by SWA Media in Jakarta.

This award is a recognition of PNM’s consistency in implementing Good Corporate Governance (GCG) principles, spanning from the board of directors, management, and work units to more than 43,000 Account Officers who serve as the frontline in assisting Mekaar entrepreneurs across 58 branch offices distributed throughout 36 provinces.

The President Director of PNM, Kindaris, emphasised that good governance is not merely an administrative obligation but a foundation for maintaining the trust built over decades. “For PNM, good governance is not just about complying with rules, but about maintaining trust. Every individual within PNM, from head office to the field, has a role in ensuring that business processes run correctly, transparently, and bring benefits to clients. Because good service must begin with a responsible way of working,” said Kindaris.

This culture of compliance does not stop at the policy level but is practised directly in the field through several concrete mechanisms. PNM implements a Whistleblowing System (WBS) as a pillar for early detection of potential violations or fraudulent activities, while simultaneously protecting the confidentiality of the reporter’s identity.

At the operational level, every meeting of the Mekaar client groups begins with the intellectual capital provided by PNM to its employees and by Account Officers to all clients without exception. Account Officers pledge to uphold their mandate, distribute financing honestly, refrain from misappropriating client funds, and not accept any form of gratification from the clients they assist.

This hierarchical mechanism, ranging from governance policies at the director level to the intellectual capital provided as knowledge to clients, serves as proof that compliance is not merely a formal document but a work culture consistently implemented across every line of the organisation. With this foundation of compliance implemented from upstream to downstream, PNM is optimistic that it can continue to expand its empowerment impact without sacrificing the principles of good governance.