Education agency opens

Education agency opens
hot line for parents

JAKARTA: The Jakarta Elementary Education Agency has
established a hot line to allow parents to log complaints about
school fees and admission policies.

Agency deputy head Maman Achdiat said the agency had received
numerous complaints about school fees. However, he said it was
difficult for the agency to check the complaints because school
principals always denied allegations leveled against their
schools by parents.

"We opened the hot line to accommodate parents' complaints and
guarantee that their identity will be kept confidential to avoid
any problems in the future," Maman said over the weekend.

Parents can call 021-8194751 to speak to the agency head, 021-
85909859 to lodge complaints about problems at state junior high
schools and 021-8195380 to file complaints about problems at
state elementary schools. -- Antara