DKI Provincial Government Records Over 3,500 People Utilising JakCare Services

Jakarta (ANTARA) - The DKI Jakarta Provincial Government has recorded that 3,753 people have utilised the JakCare mental health teleconsultation service in 2025. “The 24-hour online mental health service through JakCare with clinical psychologists has been accessed by 3,753 residents,” said Deputy Governor of DKI Jakarta Rano Karno while delivering the Governor’s Accountability Statement Report (LKPJ) for the 2025 Fiscal Year at the DKI Jakarta DPRD Plenary Session on Monday. JakCare, accessed via the Jakarta Kini (JAKI) app, can be used to address addiction cases, including addiction to games and cigarettes, as well as stress from work experienced by Civil Servants (ASN) and other office workers. In addition to addiction, work-related stress can also be consulted through JakCare. In handling such cases, psychologists typically assess the impact of stress experienced by patients in their daily lives. Besides the JakCare achievements, in health affairs, Rano also reported the Jaminan Kesehatan Nasional (JKN) coverage reaching 99.94 per cent, with 4.25 million participants registered by the regional government. On that occasion, he also noted improvements in access to holistic, quality, and sustainable health services, with the Universal Health Coverage Service Coverage Index (UHC Service Coverage Index) at 80.07 per cent. “And the achievement of the Minimum Service Standards (SPM) Health Index in the fully completed category at 100 per cent,” Rano stated. These services are provided by 292 coordinator nurses from the Pasukan Putih who are stationed at auxiliary puskesmas and 584 Pasukan Putih personnel deployed directly to residents’ homes. Health service improvements in Jakarta are also strengthened by the construction of four puskesmas in the Matraman Subdistrict, Balekambang Ward, Glodok Ward, and Gedong Ward. “Furthermore, the implementation of health facility and infrastructure improvements in the form of total rehabilitation of five puskesmas, namely Senen Puskesmas, Meruya Selatan Auxiliary Puskesmas (Pustu), Johar Baru II Pustu, Pegangsaan Pustu, and Rorotan Pustu,” Rano revealed.