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DIGI bank bjb Named Top Digital Application Regional Bank

| | Source: REPUBLIKA Translated from Indonesian | Banking
DIGI bank bjb Named Top Digital Application Regional Bank
Image: REPUBLIKA

bank bjb’s commitment to providing innovative digital banking services has once again received national recognition. The company’s consistent efforts in driving digital transformation led bank bjb to win a prestigious award at the JawaPos.com Digital Excellence Awards 2026 – Accelerating Indonesia’s Digital Economy.

The award was presented in the category of Top Digital Application Regional Bank (BPD) – DIGI bank bjb, in appreciation of the bank’s success in delivering digital service innovations that provide tangible benefits to the community. The award was received by Hindun Herdiyani, CEO of Regional 2 bank bjb, representing the bank’s management at an event held in Jakarta on Thursday (30/07/2026).

Bank bjb’s Corporate Secretary, Irwan Riswandi, stated that this award serves as proof that the digital transformation undertaken by bank bjb is not only focused on technological development but also on creating service experiences that are increasingly easy, fast, and relevant to customer needs. “This achievement is a source of pride for bank bjb and strengthens the company’s position as a regional development bank that continues to adapt to the developments of the national digital ecosystem. For bank bjb, this award is not the final goal, but a reflection of the hard work of all company employees in providing the best services for millions of customers across various regions,” Irwan said via a press release.

Irwan noted that over the past few years, bank bjb has consistently transformed various business lines. The bank has strengthened digital services, refined transaction systems, and developed various features to facilitate the public’s financial activities. Through the DIGI bank bjb application, the company continues to expand its digital service ecosystem to meet daily transaction needs practically and efficiently. These innovations make every business process more meaningful by increasing operational efficiency and providing added value to customers.

The digital transformation also enhances service quality, allowing customers to enjoy a more comfortable transaction experience anytime and anywhere. This commitment aligns with bank bjb’s vision to be a financial institution that is adaptive to technological advancements while providing the best service to all levels of society.

The JawaPos.com Digital Excellence Awards 2026 serves as an appreciation for companies, institutions, government agencies, and brands that demonstrate excellence in digital transformation based on national research and surveys. The assessment is based on four main indicators: track record, product innovation, service quality, and public perception. The research was conducted alongside Infovesta using a Multistage Area Random Sampling method involving 19,000 respondents of productive age across 20 provinces in Indonesia. The survey scope represents approximately 90 per cent of the Indonesian population, ensuring the awards reflect national public perception. The survey also utilised the Top of Mind Awareness parameter, measuring which brands are most remembered, trusted, and rated for having the best service quality in their category.

For bank bjb, this award further strengthens the spirit to continue innovating and providing digital services that meet evolving community needs. Moving forward, bank bjb will continue to develop various digital innovations as part of its corporate strategy to improve service quality and expand public access to financial services. The bank is also focused on strengthening system security, increasing transaction convenience, and introducing new features relevant to customer needs. All these efforts are part of bank bjb’s commitment to building long-term relationships with customers through professional, innovative, and customer-oriented service. Furthermore, bank bjb is accelerating digital transformation to provide real benefits to the community, the business world, and Indonesia’s economic development.

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