Dexa Group Affirms Public Trust as Key Foundation for Product and Service Innovation
Jakarta, VIVA – Public trust is not built overnight across various industrial sectors, including the healthcare industry. It grows from consistency in maintaining quality, adherence to standards, and contributions that are tangibly felt by the community.
Amid increasingly high demands for transparency, healthcare companies are required not only to deliver good products but also to build accurate and responsible communication. For more than five decades, Dexa Group has carried out its philosophy of “Expertise for the Promotion of Health” as the foundation for developing science-based innovation whilst strengthening its role in the national healthcare ecosystem.
Head of Corporate Communications at Dexa Group, Sonny Himawan, affirmed that this principle aligns with the spirit of quality as a reflection — positioning quality not merely as an operational standard but as a value reflected in every process and communication with the public.
“In the healthcare industry, public trust is built from compliance, integrity, and tangible contributions,” said Sonny, quoted from his statement on Thursday, 19 February 2026.
This consistency has once again gained recognition through the Indonesia Public Relations Awards 2026 from Warta Ekonomi, held in January 2026. This marks the eighth award for Dexa Group, alongside the PR Indonesia Awards 2026 held in February 2026 in Yogyakarta. For Dexa Group, this recognition is viewed as part of a long journey in maintaining professional standards and communication quality in the healthcare sector.
“This recognition serves as a reminder for us to continue ensuring that every initiative delivers measurable impact whilst maintaining accurate and responsible communication quality,” he said.
Sonny added that in the era of information openness, the public is increasingly critical in assessing the commitment of healthcare companies. Therefore, alignment between the values espoused and concrete actions has become a crucial factor in maintaining trust.
CEO of PR Indonesia Group, Asmono Wikan, stated that the momentum of these awards demonstrates the growing importance of the role of communication in supporting credible organisational governance. With a total of 534 entries across various categories, the competition reflects the increasing attention of communication practitioners towards quality and sustainability.
According to him, strengthening public trust requires cross-sector collaboration between government, business, academia, and the community. Professionalism and ethics serve as the foundation to ensure that communication in the healthcare sector remains accurate and responsible.