Danamon's response

I am happy to write that my complaint regarding Bank Danamon's customer service (July 25) have received quick and positive response from the bank officers.

Mr. Budi Satria Atmadi and Mr. Rensius Nainggolan have expressed their sincere concern about the matter and promised that improved customer service will follow. I hope this promise will soon materialize and benefit the bank as well as its customers.

ALFONSUS S.

Jakarta