Dai-ichi apologizes
Dai-ichi apologizes
In reply to the letter which appeared in "Your Letters" (The
Jakarta Post, May 31, 1994), I would like to offer my sincere
apologies to Mr. Ferry Adiwono of Singapore for any inconvenience
caused during this unfortunate incident.
As a new hotel, we are still undergoing certain teething
problems, and I realize that there are certain areas where our
services or facilities are inadequate. As a matter of policy, the
management welcomes all comments and suggestions and encourages
an active approach to prevent similar occurrences. Although I
realize this is no excuse, I assure you that we will act
immediately to correct problems.
HIROSHI SAITO
General Manager Dai-ichi hotel
Jakarta