Dai-ichi apologizes

In reply to the letter which appeared in "Your Letters" (The Jakarta Post, May 31, 1994), I would like to offer my sincere apologies to Mr. Ferry Adiwono of Singapore for any inconvenience caused during this unfortunate incident.

As a new hotel, we are still undergoing certain teething problems, and I realize that there are certain areas where our services or facilities are inadequate. As a matter of policy, the management welcomes all comments and suggestions and encourages an active approach to prevent similar occurrences. Although I realize this is no excuse, I assure you that we will act immediately to correct problems.

HIROSHI SAITO

General Manager Dai-ichi hotel

Jakarta