Customs and Excise Ensure Customs Services Remain Operational During Eid Holiday
The Directorate General of Customs and Excise has implemented comprehensive measures to maintain customs services at Tanjung Priok port during the Eid holiday period (Idul Fitri 1447 Hijriah).
Director General Djaka Budi Utama visited the port on 13 March to inspect service capacity and cargo monitoring systems ahead of the holiday. Accompanied by senior technical directors, he conducted an on-site inspection of key service points including the Main Office, TPFT Graha, and Longroom to assess personnel readiness and service systems.
Djaka emphasised that customs services at Tanjung Priok must continue operating throughout the Eid holiday period. The office has implemented shift work systems to ensure that customs clearance and monitoring activities remain uninterrupted. This measure is essential to prevent cargo accumulation at the port that could disrupt national logistics supply chains.
“If there is a significant surge in cargo volume, Customs and Excise will consider deploying additional personnel from headquarters to support field operations,” Djaka stated.
Djaka also instructed structural officials and Document Inspection Functional Officers (PFPD) on the importance of maintaining integrity in performing their duties. He called for strengthening Internal Compliance (KI) functions as a preventative instrument against potential corrupt practices.
“Staff must carry out their duties professionally without exploiting their positions for personal gain. The institution will provide full support to employees who work according to regulations if they face inspections from supervisory authorities,” he emphasised.
The Tanjung Priok Customs Unit anticipates a significant increase in cargo flow approaching Eid. To manage this surge, the local service office is optimising deployment of Trade AI technology in the process of establishing Tariff and Customs Value Determination Letters (SPTNP).
This artificial intelligence-based technology is expected to minimise administrative errors such as incorrect tariff determinations, customs valuations, cargo quantities, and commodity classifications.
Additionally, the Directorate of Customs and Excise Information and the Directorate of International Customs have committed to inventorying various independent applications developed by vertical units for integration into a national system. This measure is expected to improve budget efficiency whilst creating more standardised service standards.
PT Pelni Jakarta Branch estimates that the peak return traffic during Eid 1447 Hijriah at Tanjung Priok Port, North Jakarta, will occur on the third day before Eid, specifically on Wednesday 18 March and Thursday 19 March.