Compliments to

Compliments to
PT Kreta Api

On Oct. 22, I boarded the "Argo Gede" at Gambir railway
station, leaving for Bandung at 6:10 p.m. I put my briefcase and
hand bag on top in the luggage compartment.

Some time after leaving the station, about 15 minutes after
the ticket check, the two ticket agents, Poppy and Leni, came
back to ask if I was missing a bag. I checked and sure enough my
briefcase was gone. They assured me that the briefcase was
secure. I followed them to the service compartment where I was
told that the briefcase had been retrieved from a thief as he was
leaving the train in Gambir.

A gentleman joined the conversation and assured me that he had
called Gambir and Bandung station manager and that the briefcase
would be sent with the next train and delivered to my Hotel in
Bandung. Only later I found out that this gentleman was the
President Director of PT Kreta Api (Persero).

I'd like to express my sincere appreciation and highly
compliment all the people involved in the recovering of my
briefcase. The briefcase was delivered the same evening without
anything missing.

A great job. A big thank you to PT Kreta Api and all the
people involved.

CHRISTIAN SCHILD

Jakarta