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Civil Servants Begin Working from Home Every Friday; Public Services Remain Normal

| Source: DETIK Translated from Indonesian | Regulation
Civil Servants Begin Working from Home Every Friday; Public Services Remain Normal
Image: DETIK

The policy of work from home (WFH) for civil servants (ASN) in regional governments will be implemented every Friday. This regulation forms part of the transformation of ASN work culture, which is expected to improve performance and the flexibility of government services.

The ASN WFH policy every Friday is regulated in the Circular Letter (SE) of the Minister of Home Affairs (Mendagri) Number 800.1.5/3349/SJ on the Transformation of ASN Work Culture in Regional Government Environments. Nevertheless, several public services will continue to operate normally to ensure that services to the public are not disrupted.

ASN WFH Policy Every Friday

Referring to the Mendagri Circular Letter Number 800.1.5/3349/SJ, regional governments are requested to implement the transformation of ASN work culture, one of which is through flexible work arrangements including WFH every Friday. This policy is aimed at encouraging work effectiveness, the utilisation of technology, and the improvement of public service quality.

The SE explains that the implementation of WFH must still consider the continuity of government services. Regional governments are asked to ensure that public services continue to run and do not cause disruptions to the public.

Therefore, there are several positions and service units that are exempted from the WFH policy and will continue to carry out work from office (WFO) according to operational needs.

Provincial Public Services That Remain WFO

Still referring to the Mendagri SE Number 800.1.5/3349/SJ, the following public services in the provincial government environment will continue to work in the office:

  • High Leadership Positions Madya

  • High Leadership Positions Pratama

  • Emergency and disaster preparedness service units

  • Public security, order, and protection service units

  • Cleaning and waste management service units

  • Population and civil registration service units

  • Investment licensing service units

  • Health service units such as hospitals and regional health laboratories

  • Education service units such as senior high schools/vocational high schools and equivalents

  • Regional revenue service units such as samsat

  • Other public service units that directly serve the public

These exemptions are made to ensure that basic services continue to run normally, especially those directly related to the public’s daily needs.

Public Services at District/City Level That Remain WFO

The circular letter also regulates service units at the district/city level that will continue to work in the office. These provisions cover structural positions to operational public service units.

The following is the list of services that remain WFO in district/city governments:

  • High Leadership Positions Pratama

  • Administrator Positions (Echelon III)

  • Sub-district heads as well as village heads or other designations

  • Emergency and disaster preparedness service units

  • Public security, order, and protection service units

  • Cleaning and waste management service units

  • Population and civil registration service units

  • Licensing service units such as MPP and PTSP

  • Health service units such as RSUD, community health centres, and health laboratories

  • Education service units such as early childhood education, kindergartens, primary schools, and junior high schools

  • Regional revenue service units such as regional tax service offices

  • Other public service units that directly serve the public

These provisions emphasise that strategic services that directly interact with the public will continue to operate as usual even though ASN are implementing WFH every Friday.

The ASN WFH policy every Friday is expected to improve work efficiency without reducing the quality of public services. Regional governments are requested to adjust its implementation according to operational needs and to ensure that the public continues to receive optimal services.

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