CitraLand responds

CitraLand responds

With reference to the letter by Asti Husadi that was published
in Kompas on July 2, 1994, we would like to give the following
explanation.

We learned about the incident which caused inconvenience to
the visitor from our security and parking personnel. It is our
policy to pleasantly serve our customers, including the provision
of large and free parking lot. In this case, the customers are
supposed to park their cars according to the signs posted.

It is not our practice to deflate tires whenever the car is
improperly parked. Neither do we have any intention of troubling
the customer as far as parking in CitraLand is concerned.

However, we met with Ms Asti on June 30, 1994 to offer our
apology. On our part, we will continue to make every effort to
overcome our shortcomings in order to prevent a similar incident
from occurring in the future.

YULIANTI SAID

CitraLand PR

Jakarta