Citibank responds

We refer to the letter from Ms. Adrilin Evi published in The Jakarta Post on Dec. 7, 2001 titled Citibank disappoints.

Thank you for your feedback. We have tried numerous times to contact our customer, Ms. Adrilin Evi, who was disappointed with Citibank's services. However, we have not succeeded in talking to her. Therefore, we would appreciate it if Ms. Adrilin Evi could kindly contact Citibank's 24-hour CitiPhone Banking service at 021 2529999.

DITTA AMAHORSEYA

Head of Corporate Affairs

Citibank NA Indonesia

Jakarta