China Mobile Enhances Voice Call Services, Leading Operator Begins Commercialisation of 'Calling + AI'
Beijing, (ANTARA/PRNewswire) - On 15 June 2026, China Mobile updated its voice calling services by introducing a new generation of communication experience that blends HD quality, artificial intelligence (AI), and security systems. This step marks a significant milestone in telecommunications innovation and reflects a global trend: the shift of basic communication services towards more intelligent and inclusive offerings.
Breaking Limitations and Overhauling Voice Call Services
China Mobile is addressing the limitations of conventional voice calling services by leveraging VoLTE/VoNR networks and integrating AI models with high-definition (HD) audio and video capabilities. Without the need to replace handsets or SIM cards, users can now directly access seven key AI-based features through their native dialer applications.
The update includes Live Caption features to assist elderly users and those with hearing impairments. HD video calls, combined with AI-based noise reduction technology, provide clearer and more immersive communication quality. Meanwhile, AI-driven anti-fraud features are capable of detecting and blocking high-risk calls in real-time to protect users from potential losses. China Mobile has also introduced Data Channel (DC) technology and visual calling menus, transforming telephone calls into more interactive service channels. Through this technology, multi-party collaboration and even the completion of business transactions can be conducted during a call. With these innovations, voice calling services are no longer merely a means of communication but are evolving into integrated and secure information service hubs.
‘Calling + AI’ as a New Direction in the Global Telecommunications Industry
Globally, the service enhancement by China Mobile is part of a broader transformation within the telecommunications industry. Throughout 2026, several leading telecommunications operators in various countries have accelerated the commercial launch of ‘Calling + AI’ solutions, including:
Deutsche Telekom launched Magenta AI, providing AI-based communication experiences for various usage scenarios;
T-Mobile US introduced network-level real-time language translation services supporting over 80 languages to facilitate international communication;
stc Saudi Arabia introduced English-Arabic simultaneous interpretation services, which have now entered large-scale commercial trial stages;
LG U+ in South Korea launched the ixi-O intelligent call assistant, providing a proactive AI-based communication experience, which also earned three prestigious GLOMO awards.
The simultaneous steps taken by these telecommunications operators confirm that voice calling services have entered a new era powered by artificial intelligence. ‘Calling + AI’ is now the primary direction in the global telecommunications industry transformation. As built-in features continue to develop, voice service networks are projected to become the most secure, widely accessible, and high-potential value-added AI gateways of the future.