Cannot pay my telephone bills

Cannot pay my telephone bills

From Surabaya Post

It is public knowledge that paying telephone bills is a duty.
I always have a bad feeling when I haven't paid my bill and have
to postpone the payment for fear of the amounts I will have to
pay.

My phone, 8282-566, was installed in July and I was grateful
to the Telkom telephone company for this. But when we wanted to
pay the bill, the Telkom office in Gayungan said that it was
still being processed. And this has happened twice.

An employee at the Gayungan office said that the bill might be
at the Jl. Garuda office in Jembatan Merah, while clearly
indicating that I could go there to check for it.

I thought that if Telkom can serve clients throughout this
sprawling city of Surabaya, why was it so difficult to take care
of a bill?

So far I have not been able to pay my bill.

TEGUH IMAWAN

Surabaya, East Java