Business Transformation Boosts GDPS Revenue by 24 Per Cent
Jakarta (ANTARA) - PT Garuda Daya Pratama Sejahtera (GDPS), part of the Garuda Indonesia Group, said its business transformation helped boost revenue by 24.6 per cent in 2025 compared with 2024.
GDPS President Director Cornelis Radjawane said the transformation was a step towards ensuring the business process outsourcing (BPO) provider continued to offer relevant solutions to customers.
“GDPS’s transformation is not just about how we grow as a business, but about how we continue to improve our ability to provide relevant solutions for customers,” he said in a statement in Jakarta on Thursday.
The company, which previously focused on supplying workers, is moving towards solutions-based services by integrating people, processes, data and technology, he added.
At the launch event for the book Beyond the Horizon: Seven Years of GDPS Transformation at the Faculty of Economics and Business of the University of Indonesia (FEB UI), Cornelis said the company had recorded total revenue growth of about 85 per cent from 2021 to 2025.
Over the five-year period, revenue almost doubled. He said this achievement was not the result of aggressive expansion alone, but of a fundamental repositioning of the business model, from supplying workers to providing BPO services based on processes, systems and governance.
He added that the transformation had diversified the company’s revenue sources. Aviation had previously accounted for most of its revenue, but contributions from non-aviation sectors—including energy, automotive, digital technology, fast-moving consumer goods (FMCG) and multinational clients—had risen rapidly.
Non-aviation accounted for less than 20 per cent of revenue in 2021, but its share was approaching 40 per cent in 2025. It is conservatively projected to exceed 50 per cent by 2030, when GDPS revenue could approach Rp800 billion, with non-aviation as its main contributor.
On the management of outsourced workers (TAD), Cornelis said GDPS managed 3,275 workers in 2022. By mid-2025, that number had risen significantly to 6,927, deployed across 93 cities in Indonesia, with the largest concentration in Greater Jakarta.
GDPS Human Resources and Operations Director Vicky Firmansyah added that strengthening people’s capabilities must go hand in hand with technological development.
“Ultimately, technology is an enabler. People remain the driving force. That is why we are building GDPS’s transformation simultaneously through stronger capabilities, talent development, performance systems and workplace culture,” he said.