Bus route changes

Bus route changes

From Pikiran Rakyat

On Dec. 30, I left Cimahi at dawn for Bogor. I took the
Parahyangan line (I unfortunately did not memorize its number)
which travels the Bandung-Jakarta route since there was no bus
going to Bogor through Cimahi.

Assuming the bus would take the usual route, I paid the
conductor Rp 3,500. I protested, because I was used to paying
only Rp 3,000, but paid anyway.

Upon arrival at Cianjur, the bus entered the terminal. I heard
from a seller the bus was headed for Jonggol and bypassing
Puncak. I did not believe this at first, but, when we turned into
the road leading to Jonggol, I realized we were really not going
to pass Ciawi.

Another traveler was going to the same destination and the
moment he found out the bus was not going to Ciawi he got off,
after claiming the remaining bus fee. I followed suit, but was
less fortunate in claiming my fee. The conductor refused to
refund it, as neither of us had any small change. I got off
without being reimbursed because I was worried the bus was going
to take me too far off my destination.

I arrived at Cianjur terminal after all, by mini van, and took
a connection to Bogor.

I do not know why the Parahyangan line rescheduled its route
at the end of 1996, instead of going through Puncak as usual. The
regular route would have taken me as far as Ciawi, from which
place I could easily reach Bogor. I also do not understand why
the conductor had not informed us at the start that the route had
been changed.

I hope the management of the Parahyangan bus line will upgrade
the quality of its passenger service and offer personnel the
opportunity to complete more training. Satisfaction with the
company would certainly leave a positive mark on its clients and
prospective customers.

NURUL RAHMAH

Bogor, West Java